Frequently Asked Questions
Everything you need to know about your Sacoor Brothers shopping experience.
What is the standard delivery timeframe for my order?
Standard shipping typically takes 3 to 5 business days. Once your order is dispatched, you will receive a confirmation email with a tracking number to monitor your delivery status.
What is your return and exchange policy?
We offer a 30-day return policy for most items. Products must be in their original condition, unworn, and with all tags attached. Please note that personalized items and certain accessories are non-returnable for hygiene reasons.
Does Sacoor Brothers offer in-store tailoring services?
Yes, we pride ourselves on our heritage of tailoring. Most Sacoor Brothers boutiques offer complimentary basic alterations on full-priced suits and trousers purchased in-store or online.
How can I ensure I am choosing the correct size?
Each product page features a detailed 'Size Guide' button. We provide specific measurements for Slim, Tailored, and Classic fits to help you find the perfect silhouette for your body type.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal and Apple Pay. In specific regions, 'Buy Now, Pay Later' services are also available.
How do I care for my Sacoor Brothers wool suit?
To maintain the quality of your garment, we recommend professional dry cleaning only. Between wears, hang your suit on a wide shoulder hanger and allow it to air out for 24 hours to preserve the natural fibers.